Should Your Small Business Use an Online CRM?

Customer relationship management is key for small businesses to thrive. Every small business owner should look into online CRM as an affordable and easy-to-use option that will help you grow your business and develop stronger ties with your customers.

When implementing an online CRM, businesses drive down sales costs by 23% and get a return of $8.71 for every $1 spent on average—not a bad way to reduce expenses and boost income! That kind of ROI comes from increasing collaboration, having customer information readily available at your desk and on mobile devices, and making it easier to connect to your customers on social media.

If you’re running a small business, ask yourself the questions below and let the numbers guide you. If your goal is to grow and thrive, chances are you want to shop for an online CRM.

 

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Insightly CRM includes intuitive and easy-to-use features to help you grow your business:

  • A cloud-based service that’s accessible from your web browser to your iOS or Android device.
  • Social network information based on your contacts’ email addresses.
  • Integrations with many popular online business tools, including QuickBooks, Google Apps, and MailChimp.

See the full list of features on our pricing page, and sign up for a free Insightly account or try a 14-day trial of our paid plans.

With so much opportunity for growth, it would be a shame to pass up on a way to make every workday easier.