Have You Tried Insightly’s Mobile Apps?

Insightly on the iPhone

We’ve been busy with our iOS and Android apps, adding features to help you get things done faster, right from your phone. Here’s a recap of the improvements we’ve made over the last few months.

Manage your sales leads on the go

With leads on mobile, you can view, add, and edit information for your leads whether you’re on the road or have just wrapped up a meeting. If you’ve qualified a lead, convert it to a new contact and sales opportunity from your phone, just like you do on the web.

View your Insightly calendar

If you’re using Insightly to manage your events and tasks, you’ll find it convenient to have all your upcoming due dates and meetings appear right in the app, in the Insightly mobile calendar. You can navigate the calendar, add and search events, and view the tasks and events for a selected day.

Insightly on the iPhone

Track your tasks in a widget

Android and iOS widgets let you view important information without opening an app, and our task widgets give you easy access to your Insightly task list. You can view and add tasks on your Android Home screen or iOS Notification Center and quickly open the Insightly app when something needs attention.

Save an audio note

Try audio notes to record and save audio files from your phone’s microphone. By selecting the “Note with recording” option when you add a new note, you can record up to 60 minutes of audio. Use audio notes for meetings, interviews, or any other situation where using your microphone will be handy.

Scan business cards with your phone

Create Insightly contacts or leads in a snap with our business card scanning. When you add a new contact or lead, you can select the option to take a photo of a business card and have Insightly transcribe the contact information for you.

Insightly’s mobile apps will help you accomplish more for your business by placing your CRM right in the palm of your hand.

If you haven’t tried our mobile apps, you haven’t experienced the full power of Insightly.

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Are You Fit to Be An Entrepreneur?

Turn It Up Tuesday: Tips from Insightly to Take Your Business to 11

Welcome to Turn It Up Tuesday, where we bring you 3 weekly tips—a tip on running your business, a tip on using Insightly CRM, and a tip on improving your life. Enjoy this week’s tips!

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Fearless Business Flyer

Whether you’re a one-person operation moving all of the dials behind the curtain, a growing enterprise with a staff of 20, or an aspiring entrepreneur in the concept phase, there are a few things you should keep in your arsenal of tools, always:

  • Surround yourself around the best people you can and give them an opportunity to do what they excel at
  • Find a mentor and meet with that person as often as schedules permit
  • Don’t be afraid of your own business ideas or lack of experience
  • Be willing to make as many mistakes as you can, as fast as you can, to get them out of the way and learn from them
  • Be collaborative with your staff, your customers, and your vendors or suppliers
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Email Smoke Signals

Got questions? Insightly has an email ticketing support program—available Monday to Friday, from 8 am to 4 pm, PST.

Through our email Support model, Insightly users on fee-based plans get one-on-one support directly from the Support team. To access Support, simply login using the same email address you use for your Insightly account.

Once you’re logged into Insightly email Support, click submit a request, then type in a subject and a detailed description of the problem you’re experiencing. You can add more detail to your request by selecting the issue type or by including attachments. Once your query is submitted, the Insightly Customer Service team will begin investigating your query and follow up with suggested solutions via email.

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Note: If you don’t have an account, you can easily create one using the same email address you use to access Insightly. If you’ve forgotten your password, simply click the “Forgot my Password” link to reset your password and get access to Insightly Support.

 

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Don’t Sit To Be Fit

It’s no secret that regular exercise is linked to better health, so why not rip and replace your daily sitting routine? Start by taking the stairs wherever and whenever you can find them. Take a walk down the hall to catch up with an employee, and instead of typing emails or hitting a few buttons on your phone, get up and take a stroll over to where that person is sitting.

Long periods of sitting are linked to increased risk for diabetes, obesity, and cardiovascular disease. Stand and demand a little something of yourself by hosting short, stand-up meetings or investing in a standing desk.

If you’re a little wary of breaking out in jumping jacks in the middle of the hallway, there are a few “silent” exercises such as isometric glutes squeezes that nobody but you will ever have to know about. Just make sure you hold each squeeze for 5-10 seconds, then release. Repeat until the glutes tire.

Strengthen the hamstrings by standing behind your chair, holding onto it for support, and gently kicking one foot back, aiming the heel for the top of your thigh. Lower the foot back down and repeat exercise with the other leg. Do 10 reps, take a break, and then do 10 more.

 

Check out Insightly’s features and plans on our pricing page or sign up for a free trial right now.

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Send Us Your Tips

Would you like to share your tips with Insightly customers? Send them to us!
If we use one in our weekly feature we’ll send you a $10 Amazon Gift Card!

Contact us on Facebook, Twitter, Google+, or send us an email.

About the author: Marta Bright is Insightly’s Content Manager. She’s been writing about the “business of technology” in the Silicon Valley for more than a decade.

Save Time by Integrating Your Marketing Tools

 

Have you ever heard the expression, “Many hands make light work?” The more people contribute, the less each person has to do on their own. The same concept holds true in the software world.

With the influx of tools available to today’s technology consumers, many people are still feeling overwhelmed. The services that should be making our lives easier are having the opposite effect. You employ “many hands” — or many tools — but you’re not always finding the work getting lighter.

At Insightly, we get it. You need these tools to run your small business, but you also wish there was a way they’d work in harmony to make toggling between apps easier on you. We’ve heard your frustrations and now, we’re adding new integrations to make Insightly even easier to use.

While apps are meant to help you become more productive, app overload can cost you time. You waste a lot of time toggling between apps and open windows to find information, struggling to pull everything together into one cohesive view.

We have a solution.

Insightly has teamed up with several of the most used apps by businesses. The goal is to ease the inefficiency of multiple apps and make doing business easier. After all, isn’t that supposed to be the point?

Tool-Kit-2Here’s how Insightly works with other programs:

Your Accounting

If you’re like most businesses, you use an online accounting application to track which customers have paid, how much each customer has spent with your business, and more. Insightly is integrated with the two leading accounting applications:

Our QuickBooks Online integration let’s you get past and current payment information in your CRM. No more dual entries or confusing financials.

Our integration with Xero let’s you benefit even if you’re not the person in charge of managing the finances. Stay in the loop by adding your accounting team to your Xero dashboard. With one click, you can tell Insightly who should be able to update the customer data. Connect your accountant for the latest updates on what’s happening with each invoice you send.

Your Support System
A customer support system is essential to any small business. Insightly integrates seamlessly with SupportBee, one of the leading customers service solutions. By merging your CRM with your support system, you can free yourself from confusing ticket statuses and track all communications in one place. You’ll love how easy it is and you’ll impress your customers with your organization.

Your Data
Transferring customer data is tedious. That’s why Insightly works with Data2CRM and Import2 to make data migration simple and fast.

Data migration goes way beyond basic importing of your information. Imports can often leave gaps in your data. With migration services like Data2CRM and Import2, you eliminate that risk, keeping your business running smoothly while transferring from one CRM to another.

Your Documents
From proposals to sales contracts and all your customer’s information, you have a lot of documents for each new client. Organizing these documents is more streamlined with Insightly’s integration with Box, Dropbox, Google Drive, and OneDrive. Instead of shifting between document management programs and your CRM, you get it all in one place.

Your Email
So much of the sales process happens in your email. Shouldn’t your CRM integrate to pull those conversations and keep you organized? We think so. That’s why Insightly integrates with some of the leading email marketing programs, including MailChimp, INinbox, Brandizi, and DirectIQ. By integrating with these services, you can schedule messages faster and track how each customer reacts to your marketing emails.

Sidebar Extension
So much of your business happens in your Gmail account. You start conversations with prospects, negotiate proposals, land deals, and offer support, all from your inbox. Shouldn’t your CRM integrate with your email too? We think so.

Insightly integrates with Gmail and Boomerang for Gmail. Save an email from a customer to Insightly with a click of a button and schedule follow up emails so you never forget to touch base with your customers. When you combine these apps, you’ll breathe easier knowing your inbox is well-organized.

That’s why we’ve added a sidebar to Gmail. In this sidebar, you can quickly pull up detailed information about your contacts (perfect for brushing up before meetings), get familiar with the opportunities available, save emails, and track your business. It’s fast. It’s simple. And, most importantly, it makes you look and sound more impressive to your potential clients.

Equipped with a simple “Send and Save to Insightly” button, you’ll have more control over your business without having to leave your inbox. Not sure if it’s right for you? Give it a test spin.

Your Productivity
There are tons of productivity apps available to keep you focused on moving forward. Insightly gives productivity and workflow apps a boost by integrating each of them with your CRM. We integrate with Flow XO, Google Calendar, Hubstaff, TimeCamp, and Zapier to help you track customer actions so you never miss an opportunity (or waste any of your valuable time sorting opportunities) again.

Your Sales
Ultimately, the goal of your CRM is to keep the money rolling in, which is why we partner with several sales tools. Track the statuses of your proposals by integrating with PandaDoc, Proposable, and Quote Roller. Follow up with a video chat to make things more personable by integrating your CRM with Google Hangouts. And respond quickly to prospects requests using the template, alerts, and customer context with the sidebar from VipeCloud.

This is How Smart Businesses Work
You’re busy. Don’t waste your time inputting customer information in two separate apps. With Insightly’s integrations, you get ahead in the sales game faster and with a stronger set of tools supporting you in each conversation.

What is your favorite Insightly integration? What would you like to see from us in the future? Sound off in the comments below!

Save Time and Keep Your Cash Flowing

Turn It Up Tuesday: Tips from Insightly to Take Your Business to 11

Welcome to Turn It Up Tuesday, where we bring you 3 weekly tips—a tip on running your business, a tip on using Insightly CRM, and a tip on improving your life. Enjoy this week’s tips!

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Go With the Cash Flow

Running day-to-day operations is a constant juggling act. Drop the ball in one area and gravity will soon pull the rest down. Cash flow is one juggling act you have to execute flawlessly. Without rock solid cash flow management skills, you risk damaging your credit, losing credibility with your vendors, and maintaining the ability to have enough cash on hand to pay your bills. In an interview with Inc., author and former chief financial officer, Philip Campbell, said, “Despite the fact that cash is the lifeblood of a business — the fuel that keeps the engine running — most business owners don’t truly have a handle on their cash flow… poor cash-flow management is causing more business failures today than ever before.”

Try incorporating a few of these standard practices, be consistent about following them, and over time you will begin to see improvement in your checking account balance.

First and foremost, always pay your bills on time. Late payment fees are not only outrageously expensive, the cumulative effect with further erode your cash flow. Late payment fees are also a red flag to your creditors. Red flags=lower credit scores. If you close a large deal, ask for a deposit up front to secure the agreement.

It’s hard to resist a great buy, so why not offer discounts as an incentive to your vendors? A discount of 5% to 10% in exchange for payment upon receipt of goods or services, or on a net-15 rather than net-30 payment schedule, will get their attention. Last but not least, tap into the allure of major holidays (e.g. Christmas, New Years, Memorial Day, 4th of July, and Labor Day) by hosting a sale.

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Image courtesy of stockimages at FreeDigitalPhotos.net.
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Make Importing Contacts A Breeze

Your customer contact list is the lifeblood of your business. If you maintain your contact list in an Excel or CSV file, by putting some effort into tidying up information prior to importing it into Insightly, you can make an already fast and easy process even faster.

In this instance, “tidy” means complete data, so make sure you include the following in your Excel or CSV file: First Name, Last Name, Title, Organization (Company) Phone Number, and Email Address.

If your contact list is incomplete and does not map directly to the required fields, you will get a “no match” message.  You will then need to select and fill in the missing fields manually or skip them altogether. On the upside, if there are any contact duplicates based on name, address, and phone number, Insightly will automatically skip those entries. There’s no bulk update feature in Insightly, so getting it right the first time will pay dividends.

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Don’t Feel the Burn

As a business owner your days rarely end at 5 pm. You’re the go-to person, the on duty problem solver who’s on call with little or no backup. While the rewards of being your own boss are huge, you’re also at greater risk of burn out–a state of being which the Merriam Webster dictionary defines as, “The condition of someone who has become very physically and emotionally tired after doing a difficult job for a long time.”

So, what can you do to keep yourself energized and ready for the next challenge? A good starting point is to educate yourself on the typical signs of burnout so you can recognize and address them before they get a foothold on you (or your employees). For instance, you might be having feelings of cynicism towards your work or a lack of motivation to get it done. You might also find yourself stuck in a constant state of anxiety, feeling as if you never have enough time to get things done. Burn out can even manifest physical symptoms such as excessive tiredness, headaches, or frequent stomach aches. If you begin to notice any of these signs, try incorporating a few changes to your routine:

  • Take mini mental breaks throughout the day by stepping away from your desk for at least 5 minutes
  • Commit to taking a vacation (even a long weekend) and set a strict deadline for booking it
  • Take a 20 minute walk at lunch time or after work
  • Practice how to say “no” to invitations that leave you over-scheduled

 

Check out Insightly’s features and plans on our pricing page or sign up for a free trial right now.

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Send Us Your Tips

Would you like to share your tips with Insightly customers? Send them to us!
If we use one in our weekly feature we’ll send you a $10 Amazon Gift Card!

Contact us on Facebook, Twitter, Google+, or send us an email.

About the author: Marta Bright is Insightly’s Content Manager. She’s been writing about the “business of technology” in the Silicon Valley for more than a decade.