We’re excited to announce a new resource called Insightly Support where you can connect with your peers to get answers fast. Insightly Support is made up of a community of Insightly customers and team members and an extensive Knowledge Base of articles by Insightly so you can:
- Ask questions about Insightly, your industry, or business in general
- Share your Insightly knowledge and best practices with customers looking for answers
- Cast a vote on feature requests you like
- Access tons of articles to learn about Insightly features
- Watch how-to videos
The Insightly Support Homepage
You can use the the search bar at Insightly Support to quickly find answers in the Knowledge Base and Community at the same time. Tip: Use broad keywords like “task reminder” instead of questions like “How do I set up a reminder for a task” for the best search results.
Access the Community
When you’re ready to ask the community a question, click the talk bubbles, then click the “+ New Post” button and ask away! If it’s your first time visiting Insightly Support, you’ll need to create an account using the same email you use to log in to Insightly. Our Getting around the Insightly Community post walks you through all the steps.
When someone answers your post, you can continue the conversation by commenting at the bottom of the thread. Sometimes there’s no better way to learn the ins-and-outs than from your peers. Remember to return the favor by sharing your Insightly tips and best practices with other customers, too!
Provide Product Feedback
We’re also counting on you to share your honest product feedback and use your votes to tell us about the feature requests that are important to you. This input helps us understand your business needs and shape the future of Insightly.
Whether you’re new to Insightly or an experienced user, you’ll find the biggest support team ever in Insightly Support. Ready to join our community? Access Insightly Support, today.
If you want to see more, take a video tour of Insightly Support.
