CRM, Google Apps, and Xero Help Winsightz Keep Personal Service in Sight

Founded by Winston Faircloth in August 2015, Winsightz helps small-to-medium businesses (SMBs) and nonprofits recapture and retain customers, donors, and volunteers. Through a blend of software and coaching services, Winsightz helps organizations translate business requirements to the right technology solutions and learn how to apply those solutions to achieve their goals.

As a solopreneur, Winston Faircloth found it a big challenge to just keep track of conversations, emails, appointments, leads, and myriad other details. Faircloth found Insightly mentioned favorably on a few blogs, but it was the Google Docs integration that compelled him to give Insightly a try. Using Insightly for relationship tracking allows Faircloth to quickly see interactions, attachments, next steps, and tasks in the queue. And Insightly’s tight integration with Google Docs and Gmail makes creating or updating a contact record or project seamless. When Faircloth learned that Insightly also integrates with accounting tool, Xero, he was thrilled. He loves how Xero brings in transactional data from the bank, credit cards, PayPal, etc., which makes that part of the accounting incredibly easy.

In addition to effective relationship tracking and management, streamlined organization and accounting, Insightly helps keep administrative overhead lean and frees up Faircloth (and his future team) for customer-facing activities. Although still in the early days of his new company, Faircloth feels Insightly is an important part of the company’s journey and future success.

Insightly allows me to take what’s in my head and share it with my employees to help them learn and get up to speed faster. It’s a clean, simple and intuitive tool that helps me stay organized and allows me to provide the best service possible.

– Winston Faircloth, co-founder and president, Winsightz

Find out more about how Winsightz uses Insightly to track and manage client relationships and accounting, and streamline organization. Read the full story – and others like it – in our customer case study library.

 

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