Creating a Sense of Urgency Drives Sales!

Turn It Up Tuesday: Tips from Insightly to Take Your Business to 11

Welcome to Turn It Up Tuesday, where we bring you 4 weekly tips—a tip on running your business, a tip on using Insightly CRM, a tip on improving your sales, and a tip on improving your life. Enjoy this week’s tips!

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Simplify Next Year’s Holiday Cards (with Insightly)

Although the holidays will soon be a distant memory, it’s not too early to plan for next year. If you send customer greeting cards, there’s simply no reason to write them out by hand. Remember, you have Insightly for a reason – use it!

As the next holiday season approaches (or whenever you send out mailers), follow these simple steps to prepare your mailing list with greater ease:

  1. Navigate to your contacts (or leads) in Insightly
  2. Refine your mailing list – it might be helpful to filter only those leads possessing a city and zip code. Or, if you’ve already tagged certain records, just click on the appropriate tag link. Filtering contacts within Insightly can save a few steps of spreadsheet manipulation.
  3. Select the contacts you wish to include. Then, from the “More” drop down, click “Export to CSV.”
  4. In a matter of seconds (or minutes, depending on your list size), Insightly will email you a download link like this:

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  1. Use this sheet to build your mail merge labels.
  2. Print, stick, and go!

Before you forget, set yourself an Insightly reminder for mid-November 2017. You might save yourself (or your assistant) several hours of frustration next year!

 

 

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Get More from Your Marketing Newsletter

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Most businesses send out email newsletters. The benefits are obvious: staying top of mind, providing thought leadership, and generating clicks are just a few compelling reasons.

However, unless you’re intentional with your newsletter, you run the risk of just being another annoyance to recipients. Consider these tips for enhancing your newsletter’s value:

Think like your recipients: Put yourself in the shoes of those on your email list. Would you really want to keep receiving your newsletters? Just because people rarely complain, it doesn’t mean that they enjoy your content. What style and content adjustments can you make to increase subscriber engagement?

Use rock-solid tracking: All of your marketing activities need to be tracked. Email marketing is no different. Most email marketing systems offer their own reporting capabilities. Some even permit integration to popular web analytic packages. Look for ways to track subscriber activity and review the data regularly.

Mix in a few CTAs: It’s OK to tastefully mix in a few call-to-actions (CTAs) for your products or services. Customers kind of expect it, so don’t be shy. Just be transparent and always give subscribers the option to opt-out.

Create a sense of exclusivity: Your blog is a great source for newsletter content. However, simply regurgitating what’s on your website into email format may not be enough. Dedicate some real estate to original content, which can only be found in your newsletter. You’re likely to see a boost in open rates!

 

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Design a Continuing Ed Plan for Yourself

 

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Clients appreciate your expertise.

Although much of what you know was learned through life experiences, a certain percentage of your knowledge originated from something you read online.

Stop and think about a highly impactful video that you’ve watched or article you’ve read. How did you come across it? Perhaps you saw it on social media. Or, maybe a colleague forwarded it to you. There’s nothing wrong with this approach, but it’s very reactive in nature. You need to proactively seek information to stay competitive. But, how?

Perhaps it’s time you implemented a simple continuing education system for yourself. It’s really not that hard. Here are a few ideas:

  • Subscribe to relevant email newsletters and blog RSS feeds. A quick web search will likely turn up dozens in your area of expertise.
  • Join relevant social media groups and check them weekly.
  • Set up a Zapier app to aggregate stuff you care about.
  • Hire a freelancer to organize and report on best practices.

An important note here: be sure to actually make time to review the content you gather. Although you’re a busy person, setting aside a few minutes of continuing education time weekly can pay big dividends.

Set a goal of learning one new thing each week, and you might be surprised by the outcome!

 

 

Create a Sense of Urgency

 

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What are you doing to proactively create a sense of urgency with your prospects?

If your answer is “I’m not sure,” then it’s time you took a step back and reevaluated things. As our buddy Adam Honig at the Spiro blog points out, “It’s not enough to build value for the customer if you can’t also explain why they need to move forward as soon as possible.”

So, what can you do to start making your leads feel more inclined to buy? Here are a few quick ideas:

  • Develop a special offer that expires by a certain date (promo codes work well)
  • Design an infographic that shows the costs associated with not moving forward today (as compared to the upfront investment)
  • Understand your prospect’s budgeting cycle and time your follow up accordingly
  • Send an incentivized survey (packed full of thought-provoking questions), aimed at creating an emotional need for your product or service
  • Share a case study that highlights the rapid payback period experienced by another customer
  • Start adding expiration dates to your proposals (30 or 45-day periods are common)
  • Build a marketing automation rule that follows up with a prospect if the associated opportunity is not already marked as “won.”

Some customers simply need to be pushed. It’s not that they don’t want your products. Rather, they’re probably just too busy on other things.

 


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Send Us Your Tips. Would you like to share your tips with Insightly customers? Send them to us! If we use one in our weekly feature we’ll send you a $10 Amazon Gift Card! Contact us on Facebook, Twitter, Google+, or send us an email.


About the author: Matt Keener is a marketing consultant and President of Keener Marketing Solutions, LLC. Matt specializes in content marketing and strategic planning, having helped numerous Saas (software as a service) companies and other small businesses worldwide. Read more of Matt’s work, check out his book, or connect with him on Linkedin.

Back To School: Manage Parent Communication With Your CRM

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Parents have an endless array of questions for teachers at this time of year, and parent/teacher communications can easily be misplaced or forgotten, falling through the cracks if they aren’t promptly followed up on by all involved.

The need to have all those new school year and new teacher questions answered quickly and the need for consistent and regular communications about every aspect of school life can quickly become stressful and frustrating for parents, teachers, and administration. Add the variations of when homework is due, the schedule for music lessons, P.E. days, art shows, science fairs, whole school special events, parent participation days…it can easily become overwhelming trying to keep up.

For teachers trying to keep track of kids and all the individual, class and whole-school activities, it’s easy to imagine how some things can get lost, forgotten about or wrongly prioritized.

It’s stressful just to think about!

That stress can be brought under control easily, though, with the implementation of a CRM. It’s easy to set up a simple system that helps teachers stay organized, and provides parents, teachers, helpers, and administrative staff with regular and relevant communications.

Using a CRM can eliminate wasted time and missed communication  by easily and quickly sending information to everyone who needs to know at once.

Emails and texts can be set up to send to many specific groups. For example: classes, reading groups, family groups, sports teams, and clubs.

Links can be set up between sibling groups, so all relevant teachers and parent/guardian groups can see all past communications pertaining to the family. Communications can also be subdivided into interest groups (eg, choir, baseball, homework, essays due, the class trip) making it easy to find just the information relevant to that topic.

In this modern time of co-parenting and double families, communicating in this way means all involved in the child’s care can easily access relevant information, too, which of course means that all parents and caregivers know exactly what is going on in their child’s school life, and when.

Targeted communication benefits all who use the system, and ensures that people aren’t spammed with information that doesn’t relate to them.

It’s simple to set up email groups for sending reminders of projects due, of upcoming picture days, field trip permission slips and even to ask for parent volunteers.

CRM templates can save teachers hours each week. They can set up targeted reminders and timely information emails in advance, and quickly respond to any queries. All related communications are attached to each contact record, so notes won’t be lost or misplaced.

Completed or one-off tasks can be kept and archived in the virtual system, keeping the paper clutter and waste in both the school and the home to a minimum. No more filing cabinets filled with school communications, no more letters left lying in the bottom of school bags with last month’s now moldy oranges.

Parents and teachers alike can access any communications in virtual real time, making information sent back and forth much faster than ever before – great news for the parents and teachers of those kids that consistently forget to hand in permission slips or can’t remember when their homework projects are due.

Having all this information in one easy-to-access place ensures that no communication falls through the cracks and no child gets left behind due to a forgotten permission slip.

Using a CRM in a school environment ensures that your teaching staff can spend less time chasing down paperwork and calling parents, and more time channeling their precious time and energy into actually teaching our children.

 


 

At Insightly, we offer a CRM used by small and mid-sized businesses from a huge variety of verticals. Learn about all of Insightly’s features and plans on our pricing page or sign up for a free trial.

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